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First, you have to reach an agreement with the opposing party regarding the hiring of a mediator. Once the mediator is appointed, you can move right away to the planning and execution stage.
Instead of picking a physical venue, you will be provided the date and hour as well as a link to the platform/app. You may also choose to have test runs or a preliminary video call with the mediator and provide further insights about the dispute.
At the appointed date and hour, all you have to do is log into the platform using the credentials provided. You will start things off in an online waiting room. The mediator will provide a basic briefing to all parties and help start the discussions in a non-adversarial setting.
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